Bigpond sucks

I need to change the songs on my MP3 player (aka my mobile). I’m skipping more songs than usual because they’re just overplayed (my own personal playlist has become almost as bad as Nova or Triple M, as far as repeating the same songs over and over goes). I know that when I put new songs on, for a little while I will feel a little forlorn over the loss of familiarity of the previous song choices. It’s bittersweet, the changing of songs.

In other uninteresting news, my internet is still going ridiculously slow. So much for high-speed cable! So much for paying extra for it, for that matter. I’m going to call up and lodge a complaint. Or maybe write a letter. If you write a letter of complaint, a company is more likely to take notice. I think because it’s very deliberate. It’s tough to write a letter in the heat of the moment. You’ve then got to put it in an envelope, find the address of the complaints department, put a stamp on it, and take it to the mail box. It’s much more deliberate, and if you’re that irritated by something, you’re more likely to go and tell friends, family, ANYONE about your bad experience. That’s bad PR, because personal opinion is a really good way of getting new customers. I’m surprised advertising companies haven’t infiltrated this virtually untapped goldmine. Oh but maybe they have… I know quite a few people who always seem to be cashed up, but always have new things which they’re raving about. You know who you are!!!

Bigpond, just a little note for you – YOU SUCK!!!!!!!!!!!

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